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McAfee Enterprise MVISION Cloud

Managing CNAPP Incidents


MVISION Cloud allows you to automatically remediate all incidents that are triggered when a Cloud Service Provider's Configuration policy is violated. 

These are the following states of the incidents along with their description:

  • Archived. An incident is marked Archived if the incident is no longer valid. This could happen if the entity that triggered the violation (such as a user) is deleted from the Service Provider.
  • Escalated. An incident is marked escalated when it is moved to the next level of review. 
  • False Positive. When an incident is manually changed to False Positive status, it won't change back even when a new scan finds a violation for it.
  • New. When an incident is found for the first time in a scan, it is marked as a new incident.
  • Opened. An incident is marked opened when it is resolved on the dashboard but found again in the scan.
  • Pending. An incident is marked pending when it is pending review. 
  • Resolved. Incidents are marked Resolved if the configuration that caused the incident is resolved by a member of your team.
  • Suppressed: When an incident is manually changed to Suppressed status, it won't change back even when a new scan finds a violation for it.

NOTE: Suppressed is not listed in the UI, but you can search for it in the Omnibar.

  • Under Investigation. An incident is marked Under Investigation when it is being actively reviewed. 
  • Viewed. An incident is marked Viewed when it has been viewed for review, but not otherwise categorized. 

MVISION Cloud scans once in every 24 hours, so incidents are updated every 24 hours. 

When AWS policy incidents are generated, you can view those incidents and the recommended remediation steps in MVISION Cloud. 

To view AWS incident remediation steps:

  1. Go to Incidents > Policy Incidents.
  2. Find the incident and click the row to show the Cloud Card. 
  3. Follow the steps displayed under What you can do. policy incident.png


The refresh feature is used to view the most recent violation of the AWS on the Policy Incidents page.

  1. Go to Incidents > Policy Incidents.
  2. In Omnibar, filter incidents for AWS policy violations. 
  3. Click the table row to select an incident and display the Cloud Card.
  4. In the Cloud Card, click Refresh.
  5. A status message displays as the account is re-scanned. Any updates to the violation are displayed once the scan is complete.


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