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McAfee MVISION Cloud

Upgrade MVISION Cloud Connector for Windows

This topic provides steps for upgrading your MVISION Cloud Connector software to the most recent version. 

NOTE: When you upgrade MVISION Cloud Connector to 4.2.0 or later, if you have a Panorama integration, go to Settings > Infrastructure > EC Configuration. Then click the Panorama tab, and manually modify the Panorama Commit Level value according to the previous configuration. If you want to upgrade Panorama settings in MVISION Cloud Connector 4.1.2, contact MVISION Cloud Support

NOTE: When you upgrade an older version of MVISION Cloud Connector (3.9.x) to the latest version of Cloud Connector (4.x), you might encounter install or upgrade failures because Cloud Connector cannot fetch or install certificates. For details, see MVISION Cloud Connector Certificate Issues

NOTE: When you upgrade MVISION Cloud Connector from 3.9.x to 4.x.x versions, rule-based configurations with complex rules have failed. For details, see MVISION Cloud Connector Known Issues

Prerequisites

Before you begin, make sure you have the latest version of Cloud Connector software at Download Cloud Connector

If a new version is available, download it and run the installer using the upgrade options following the onscreen instructions, as described here. 

Upgrade Cloud Connector

  1. Download the latest version of Cloud Connector software.
  2. To run the installer with admin rights, right-click the file and select run as administrator
  3. Click Yes, update the existing installation, then click Next.
    cc_upgrade_1.png
  4. Click OK
    cc_upgrade_2.png
  5. Click Next.
    cc_upgrade_3.png
  6. Go to services.msc. For Skyhigh Log Processor and Skyhigh Syslog Service, set Startup type to automatic, if not already done during the previous install.
    cc_upgrade_5.pngcc_upgrade_4.png

The Cloud Connector is now upgraded. 

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