Skip to main content
Skyhigh Security

Cloud Connector Credentials

How you provide your credentials to Skyhigh Cloud Connector depends on what kind of tenant you have: non-SAML or SAML. Often, organizations start out as non-SAML, then migrate to SAML later. We have provided instructions for both use cases. 

Non-SAML Tenant

To provide credentials to CC for a non-SAML tenant:

  1. Create a user on the Settings > User Management > Users page. 
  2. Give that user the role Cloud Connector User at a minimum. 
  3. In the Cloud Connector web user interface, enter the credential for that new user account, as detailed in Connect Cloud Connector to Skyhigh CASB

SAML Tenant

Begin as a Non-SAML Tenant

To provide credentials to CC for a SAML tenant that began as a non-SAML tenant:

  1. Create a user on the Settings > User Management > Users page. 
  2. Give that user the role Cloud Connector User at a minimum. 
  3. In the Cloud Connector web user interface, enter the credential for that new user account, as detailed in Connect Cloud Connector to Skyhigh CASB
  4. When you migrate to SAML, create this user as an exception. For assistance, contact Skyhigh CASB Support

Begin as a SAML Tenant

To provide credentials to CC for a SAML tenant:

  1. Create a SAML user. For assistance, contact Skyhigh CASB Support
  2. Make that user an exception. For assistance, contact Skyhigh CASB Support
  3. In Skyhigh CASB, change the password for that user account. 
  4. In the Cloud Connector web user interface, enter the credential for that new user account, as detailed in Connect Cloud Connector to Skyhigh CASB
  • Was this article helpful?