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Configure Secure App Connector V2

Limited Availability: Configure Secure App Connector V2 is a Limited Availability feature. To create a connector configuration file required in the connector v2 deployment, contact Skyhigh Support

Secure app connector enables end users to securely connect to their organization's private application via Skyhigh SSE. A secure app connector is a part of a group of connectors


  • Do not change the hostname to avoid services going to an inconsistent state. If done, revert the hostname change to recover.

Add Secure App Connector

Complete the following steps to configure a connector:

  1. Go to Settings > Secure App Connector.

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  1. Click Add Secure App Connector.


  1. A new window opens. 

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  1. Click Auto-detected during Installation to select the gateway according to the location of the connector installation.   

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  1. Click Done after choosing an option.

Note: Skyhigh SSE platform recommends using the Auto-detected during Installation option as it selects the nearest server based on connector installation location. You can still override the default by selecting a specific gateway. 

  1. Click Select Connector Group and select Connector Group from the list. 

Note: To create a connector group, refer to Add Connector Groups.

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  1. Click Done after choosing an option.

Note: Ensure to select a Connector Group to save the settings.




  1. Click Save.

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  1. After adding a connector successfully, the config file automatically generates and gets downloaded to your system. 

The Secure App Connector popup screen displays What you can do by referring to these steps for installing the Secure App Connector successfully.

  • If the configuration file doesn't download automatically, click the Download config file manually to download it manually.

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  1. After creating and deploying a few connectors, the connector management will have a list of connectors on the dashboard. 

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  • Not Installed:  This status is shown when a newly added connector is not deployed.
  • Expired: This status is shown when a config file associated with a connector has expired. It automatically expires if not used within 7 days. The config file can be regenerated from the regenerate link for each expired connector.
  • Critical*: This status is shown when there's a critical error in the connector. Either when the pod/feature is not healthy, or the PA tunnels are down.
  • Unreachable*: This status is shown when the cloud hasn't received any heartbeats from the connector for at least the last 10 minutes. This may be due to a network problem, or some critical error in the host.
  • Warning:*: This status is shown when a non-mandatory pod/service is unhealthy. 
  • Normal: This status is shown when everything working as expected.
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