How users work with the application launchpad

Overall workflow

From the user's point of view, the launchpad workflow appears as follows:

Using the launchpad URL provided by an administrator, the user opens the launchpad.
The launchpad opens displaying the logon form, where the user enters credentials.
If authentication is successful, the launchpad presents icons representing the applications the user is allowed to access. To request an application, the user clicks the corresponding icon.

NOTE: The launchpad filters the applications it displays. For example, it does not display dynamic HTTP applications in non-proxy mode, applications that are not supported, or applications that the user is not allowed to access.

Opening the launchpad

Using the launchpad URL provided by an administrator, the user opens the launchpad from a web browser on a client of Web Gateway.

NOTE: JavaScript must be enabled in the web browser.

The launchpad URL must contain the name of the management host configured in the Single Sign On settings.

For example, if the host name is sso.mwginternal.com, the launchpad URL has one of the following values:

https://sso.mwginternal.com
https://sso.mwginternal.com/launchpad

Selecting a cloud application

Icons representing cloud applications are displayed in the left pane. When the user clicks an icon, the account information for that application is displayed in the right pane. If no account information is displayed, a couple of explanations are possible:

HTTP applications — The first time an HTTP application is accessed, the user must provide credentials by clicking Add Account. The user also has the option of editing or deleting added accounts.
SAML applications — Account information is not displayed or required, because SAML user information is retrieved from external sources.

You can initiate single sign-on to SAML applications and HTTP applications already configured with an account by clicking the application link in the left or right pane.

If the user has more than one account in an application, the icon representing that application is displayed multiple times in the left pane. Each icon is labeled with the user name corresponding to one account. To open a particular application account, the user can double-click the icon corresponding to the application-account pair.

Launchpad options

The launchpad provides options for displaying and selecting cloud applications and for working with application accounts. The following table describes these options.

Option	Definition
Application logos	Allow the user to select cloud applications.
Find application	Allows the user to type a string that filters the cloud applications displayed by name.
Display mode	From the drop-down list, the user selects a display mode: Icons — Displays the application icons in rows. List — Displays the application icons in list format and includes the categories to which the applications belong.
Sort applications	From the drop-down list, the user selects a method for sorting the cloud applications: By name — Displays cloud applications sorted by name. By category — Displays cloud applications sorted by category and name.
Name	Displays the icon and name of the cloud application selected by the user.
NOTE: The following account information is only available for HTTP applications. SAML user information is fetched from external sources.
Account	Displays the email address of the cloud application account selected by the user.
Edit Account	Allows the user to edit the selected cloud application account.
Add Account	Allows the user to add a cloud application account.
Web Gateway user	Displays the name of the user selecting the cloud application.
Category	Displays the category of the cloud application selected by the user.
Description	Displays the description of the cloud application account selected by the user.
Delete Account	Allows the user to delete the selected cloud application account.