Collect System Information for Troubleshooting

Should you require assistance with Content Security Reporter, generate a feedback file that contains system information that can be sent to Skyhigh Technical support for troubleshooting purposes.

1. Select Menu > Configuration > Report Server Settings.
2. From the Setting Categories menu, select Support.
3. Click Start.
4. When the Support message appears, click OK to continue.
   A status message is generated when the file has been created.

The feedback files are stored in the report server installation directory.