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Skyhigh Security

Collect System Information for Troubleshooting

Should you require assistance with Content Security Reporter, generate a feedback file that contains system information that can be sent to Skyhigh Technical support for troubleshooting purposes.

  1. Select Menu > Configuration > Report Server Settings.
  2. From the Setting Categories menu, select Support.
  3. Click Start.
  4. When the Support message appears, click OK to continue.
    A status message is generated when the file has been created.

The feedback files are stored in the report server installation directory.

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