Run a Hardware Test with the Platform Confidence Test Tool
To test the appliance hardware, run the Platform Confidence Test (PCT) tool and save the resulting information in a log file.
NOTE: The Platform Confidence Test tool is no longer maintained. You can still use the tool, but issues are no longer supported.
We recommend using the Linux Diagnostic Tools (LDT) instead. These tools also collect hardware data and store it in log files. For more information, see KB87321.
- Disconnect the appliance from all other network components.
- From the diagnostics menu of the Platform Confidence Test tool, select a test type.
NOTE: When testing the network interface ports, you can connect any port to any other port in the same system using a cross-over cable.
The test is executed and the result written into a log file on a RAM disk. The name of the log file is result.log.
- Copy the result.log file to the USB drive.
- Run the map command.
- Identify the USB drive in the list that appears. Then enter the following command:
cp result.log blk0: <name of the USB drive>
In this command,
blk0is a device parameter that is required when using a USB drive.
NOTE: Different device parameters can be specified here in some cases.
We recommend that after performing the comprehensive or comprehensive looping test, you do a full AC power cycle (by removing power from the system) before you continue after the test.
This resets all controllers and ensures that they are running in an expected mode.