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Skyhigh Security

Set up a Physical Appliance

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Set up a physical appliance with preinstalled software

On a newly purchased hardware platform, the appliance software is preinstalled. Connect the appliance and turn it on.

  1. Connect the appliance to power and the network.
  2. Connect a monitor and keyboard or a serial system console to the appliance.
  3. Turn on the appliance.
    The configuration wizard appears.
  4. Work with the configuration wizard to implement the initial configuration settings.

After implementing the initial configuration settings, you can log on to the interface and activate the Secure Web Gateway appliance.

When the appliance is activated, you can perform other administration activities on the user interface. As one of these activities, we strongly recommend updating the appliance software.

When this update is performed, the appliance software is upgraded to the latest update of the version that is preinstalled.

For example, if version 7.8.1.2 is preinstalled, which belongs to version 7.8.1, and the latest update within this range is 7.8.1.3, the software on your Secure Web Gateway appliance is upgraded to this version.

An update, such as 7.8.1.3, resolves issues that occurred in earlier versions.

Set up a physical appliance with downloaded software

Download the software for a physical appliance

You can download different versions of the appliance software in ISO or USB format.

  1. Use a browser to go to the Skyhigh Content & Cloud Security Portal at https://contentsecurity.skyhigh.cloud.
  2. Submit your user name and password.
  3. Beginning on the home page of the portal, select Software | Web Gateway 7 | Download.
    A page with software versions in ISO and USB format appears.
  4. Click the icon for the exact software version you want to download.
    A download window opens.
  5. Select the option for storing a file and click OK.
    The software is downloaded and stored within your file system.
  6. Copy the downloaded software to a CD/DVD or a USB drive to have it available for the installation.

Install the downloaded software on a physical appliance

To install the downloaded software on a physical appliance, connect the appliance, turn it on, and work with the Boot Manager.

  1. Connect the appliance to power and the network.
  2. Connect a monitor and keyboard or a serial system console to the appliance.
  3. Insert the CD/DVD or the USB drive with the downloaded software.
  4. Turn on the appliance.
    The installation begins.
  5. During the initial phase, select the installation device as follows (WBG = Web Gateway):
    • If your appliance hardware model is WBG-4000-B:
      • Press F2 to enter the BIOS setup menu.
      • Select Boot Options and click Hard Disk Order.
      • Select the option that assigns the CD/DVD or USB drive the highest priority.
      • Click the Exit tab.
      • Select Discard Changes.
        Do not use the Discard Changes and Exit option here.
      • Select Boot Manager and select the drive for the CD/DVD or USB format. Then press Enter.
    • If your model is WBG-4500-B, WBG-5000-B, WBG-5500-B, WBG-5000-D, WBG-5500-D, WBG-5000-E, or WBG-5500-E:
      • Press F6 to enter the Boot Manager.
      • Select the drive for the CD/DVD or USB format, then press Enter.
    • If your model is WBG-4500-E, WBG-5000-F, WBG-5500-F, or not listed here:
      • Press F11 to enter the Boot Manager.

        For WBG-5000-F and WBG-5500-F, you are prompted to submit a password. This password is:

        @ppl1@nc3

        where l = lowercase letter l (ell) and 1 = number 1. 
         
      • Select the drive for the CD/DVD or USB format, then press Enter.

        The installation menu appears on the monitor.
         
  6. Select an installation mode, then press Enter.

    Help text is displayed for a selected mode below the menu.

NOTE: If you select the FIPS mode, several restrictions are imposed on running Web Gateway to meet the requirements of this United States federal security standard.

For more information, see Restrictions on Secure Web Gateway in FIPS-compliant Mode.

The downloaded software is installed on the appliance.

When this installation is completed, the configuration wizard appears. You can work with this wizard to implement the initial configuration settings.

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