Create a feedback file

You can create a feedback file to backtrace processes after the failure of a function.

1. Select the Troubleshooting top-level menu.
2. On the appliances tree, select the appliance you want to backtrace processes on and click Feedback.
3. Select or deselect Pause running Secure Web Gateway to create a backtrace as needed.

4. Click Create Feedback File.
   A feedback file is created and appears with its name, size, and date in the list under Feedback file.

Using the items on the toolbar, you can perform several file-related activities, such as view or download a file.