Create a feedback file
You can create a feedback file to backtrace processes after the failure of a function.
Task
- Select the Troubleshooting top-level menu.
- On the appliances tree, select the appliance you want to backtrace processes on and click Feedback.
- Select or deselect Pause running Secure Web Gateway to create a backtrace as needed.
NOTE: We recommend that you select the checkbox.
- Click Create Feedback File.
A feedback file is created and appears with its name, size, and date in the list under Feedback file.
Using the items on the toolbar, you can perform several file-related activities, such as view or download a file.