ServiceNow API Integration Setup
ServiceN
ow Application Registration- Log in to ServiceNow with an Admin account.
- Create a new application in ServiceNow as described here and configure the following:
- OAuth Application Type. Click Create an OAuth API endpoint for external clients.
- Name. Enter the application name as MVISION Cloud.
- Client ID. This ID is auto-populated in ServiceNow. Copy the Client ID to use later in ServiceNow API Integration Setup in MVISION Cloud.
- Client Secret. Enter a strong password. This can be used later in ServiceNow API Integration Setup in MVISION Cloud.
- Redirect URL. Enter the redirect URI depending on MVISION Cloud backend:
- OAuth Application Type. Click Create an OAuth API endpoint for external clients.
US Production: https://www.myshn.net/shndash/extensions/OAuthCallbackController
ServiceNow API Integration Setup in MVISION Cloud
- Log in to MVISION Cloud with your tenant and go to Settings > Service Management.
- Click Add Service Instance, select ServiceNow.
- Enter a name for the instance and click Done.
- Select the ServiceNow instance you created.
- Go to the Setup tab and under API, click Enable.
- On the Enable API page, click Provide API Credentials.
- Enter the details of the Custom OAuth Application created in ServiceNow and click Submit.
- For the ServiceNow URL, in this example, you would replace ven01114 with your own ServiceNow instance.
- For the Admin Email, enter the ServiceNow Admin email.
- Click Allow.
NOTE: After ServiceNow API Integration Setup, wait for an hour to configure ODS Scan because the files, connect chats, and table in ODS Scan UI will be visible after an hour.