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McAfee MVISION Cloud

ServiceNow API Integration Setup

ServiceNow Application Registration

  1. Log in to ServiceNow with an Admin account.
  2. Create a new application in ServiceNow as described here and configure the following:
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US Production: https://www.myshn.net/shndash/extensions/OAuthCallbackController

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ServiceNow API Integration Setup in MVISION Cloud

  1. Log in to MVISION Cloud with your tenant and go to Settings > Service Management.
  2. Click Add Service Instance, select ServiceNow.
  3. Enter a name for the instance and click Done.
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  4. Select the ServiceNow instance you created. 
  5. Go to the Setup tab and under API, click Enable.
  6. On the Enable API page, click Provide API Credentials.
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  7. Enter the details of the Custom OAuth Application created in ServiceNow and click Submit.
    • For the ServiceNow URL, in this example, you would replace ven01114 with your own ServiceNow instance. 
    • For the Admin Email, enter the ServiceNow Admin email.

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  1. Click Allow.
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NOTE: After ServiceNow API Integration Setup, wait for an hour to configure ODS Scan because the files, connect chats, and table in ODS Scan UI will be visible after an hour.

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